Take Catering Orders Online
Without Losing the DetailSet up packages, per-person pricing, required choices, lead times, pickup and delivery, tax status, and payment terms in the same flow your team works from.
Structured ordering
Complex choices stay with the order
The customer selects the tray size and add-ons, sees the updated price, and checks out with every selection attached.
Live pricing
Customers price their own order - correctly, every time
Set the headcount and add options — the total recalculates live, exactly like your customers see when they order.
Classic Menu
Sliced Grilled Chicken Breast, Baby Spinach Salad with Fresh Berries, Mandarin Oranges and our Signature Poppyseed Vinaigrette Dressing, made from scratch Red Skin Mashed Potatoes, Rolls and Brownies.
Demo preview — no checkout
Tax-exempt orders
Keep the exemption evidence with the order
For an approved tax-exempt customer, capture the exemption number and certificate at checkout. Okra stores both with the order and recalculates tax without a manual override.
Pay links
Collect a balance in one or multiple payments
Pay the balance in full or enter a partial amount. Okra updates the remaining balance and keeps the same link live until the balance is paid.
Customization
Set up the choices each package requires
Build required and optional choice groups for packages, trays, sides, and add-ons. Set the pricing unit for each option and show the running total as the order changes.
- Configure required vs. optional choices.
- Support single-select and multi-select options.
- Display clear pricing per option (per person, per item, etc.).
- Reduce errors by ensuring customers make necessary selections.
Order Accuracy
Your kitchen gets the complete order, exactly as entered
Required selections cannot be skipped. Every quantity, option, price, and delivery detail comes through exactly as the customer chose it - nothing lost between the order and the kitchen.
- Step-by-step guided ordering for complex packages.
- Structured choices eliminate miscommunication.
- Real-time pricing updates as customers customize.
- The kitchen gets every detail it needs to prep.
Tax Exemptions
Collect tax-exempt documentation at checkout
Approved customers can mark an order tax-exempt, enter the exemption number, and upload the certificate. Okra keeps the documentation with the order for bookkeeping and audit support.
- Customer-facing tax-exempt option at checkout.
- Capture the exemption number with the order.
- Attach a PDF or image of the exemption certificate.
- Documentation stays attached to the order for your records.
Mobile Experience
The same ordering flow on phone and desktop
Customers can browse the full menu, configure packages, review fulfillment details, and check out from either screen size without losing order context.
- Mobile-first design ensures great usability on phones.
- Intuitive navigation and clear layouts.
- Large, tappable buttons and easy-to-read text.
Checkout
Only take orders you can actually fulfill
Okra checks pickup and delivery times, lead times, and blackout dates before the order goes through. Customers can use saved cards, while approved accounts see Net 30 terms.
- Prevents orders outside operating hours or on blackout dates.
- Securely save multiple credit cards for faster repeat orders.
- Offer Net 30 terms selectively to trusted clients.
- Tipping built into checkout: preset percentages or custom amount.
Communication
Confirm order and payment status automatically
Okra sends order confirmations and payment-status emails from the same order record, without a separate follow-up step for your team.
- Instant order confirmation emails.
- Payment status updates sent automatically.
- Professional communication without manual effort.
Discounts
Apply Discounts and Comps Without Hacks
Whether it's a corporate partner discount or comping a single order after a service issue, Okra has it built in. Admins can apply percentage or flat-amount discounts directly to any order.
- Admin-applied percentage or fixed-amount discounts on any order.
- Comp an order in full when you need to make things right.
- Discounts flow into reporting and the QuickBooks sync correctly.
Your Online Ordering Questions Answered
Test Okra with a real catering package
Set up the required choices, per-person and per-tray pricing, lead times, and checkout rules your team already uses.