Reach the Okra Team by Email or Phone
Get help with onboarding, menu configuration, order workflows, integrations, and technical issues during business hours.
Contact Okra
Use the contact form, email, or phone. Include the affected store or order when it is relevant to the request.
Send Us a Message
Fill out the form below and we'll get back to you within one business day.
Contact Us Directly
Phone
+1-865-217-6096OKRA PARTNERS, LLC
5923 Kingston Pike #303
Knoxville, TN 37919
Support for the Product and the Workflow Around It
The same team can troubleshoot a product issue or help configure menus, locations, payment rules, and integrations around your operation.
Email & Phone Support
Reach a real person by email or phone during business hours - people who understand catering operations, not a generic helpdesk script.
Configuration Support
Get help with menu setup, ordering rules, location configuration, and integrations.
Quick Response
Prefer to write? Send us a message through the contact form and we'll get back to you within one business day.
"Support covers both technical issues and the configuration choices that affect ordering, payment, and fulfillment."
— Okra Orders support scope
Bring the Actual Workflow to the Conversation
When a question depends on a store, menu, customer term, or integration, support can work from that concrete setup instead of treating it as a generic software question.
Your Platform & Support Questions Answered
Set Up the First Store With Direct Support Available
Create an account and bring your menu, locations, and ordering rules into the setup flow.